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Mission

The Motor Vehicle Dealer Board will administer sections of the Commonwealth’s Motor Vehicle Dealer Laws and Regulations as charged; promote the best interests of both the automotive consumer and dealer body; and process all motor vehicle related complaints promptly and professionally; while providing a high level of customer service.

Note: We at the Motor Vehicle Dealer will strive to ensure that Virginia code information provided on our website is current and update. However, please refer to the Virginia Code Commission’s Website at http://legis.state.va.us/codecomm/codehome.htm, when in doubt.

Alert! - Buyers Beware!

Detecting Water Damage

The National Automobile Dealers Association (NADA) offers 10 inspection tips -- available online in both English and Spanish -- that may be used to detect significant water damage. While these inspection suggestions will not detect flood damage in every case, they do provide some information that may help to protect consumers from purchasing a vehicle damaged by water or flood. Mechanics at dealerships or repair shops can also be helpful in inspecting used vehicles.

To identify vehicles that have flood damage, check the National Insurance Crime Bureau (NICB) Database at https://www.nicb.org.htm