Consumer Complaints

The MVDB consumer complaints division handles both telephone and written complaints and fields questions concerning dealers. The consumer complaints division answers hundreds of telephone calls each month. Many situations are resolved over the telephone, some are routed to other agencies and others require further investigation by a field representative. Complaints can result in a warning letter or sanctions.

Codes & Regulations
Consumer Complaint Guide
Filing a Complaint
List of Assisting Organizations

To view a listing of informative consumer publications furnished by the Office of Consumer Affairs, return to the MVDB homepage and select the General Public Information option.